We wanted to help explain what cookies are, the different types, why Palladium Insurance uses them and how they affect your web experience.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. For example, cookies are used to remember users’ preferences and to help navigate between pages efficiently.
Cookie’s will typically contain details such as the domain from which the cookie has come, a value which is usually a random unique number as an identifier and the lifetime (expiry) of the cookie.
What will a cookie do for me?
Almost every website that offers advanced features such as online ordering/quoting and custom content utilises cookies. Each website utilises unique cookies, which essentially means that the cookies used by one site cannot be used by another.
Palladium Insurance wants to provide a good customer experience on its website and here’s an example of how cookies can allow this to happen:
Auto login cookie. Optional, for when a user requests that the login form ‘remembers’ their login details, used for no other purpose.
Quote reference cookie. Optional, this cookie stores your quote reference; allowing you to proceed directly to our application form without needing to re-key cover information, used for no other purpose.
Session cookie We keep and review session history information. We use session information to keep a record of pages viewed and quotes generated. After monthly analysis (to see popular pages, site exits etc.) we delete session history information. Once a session has ended there is no way of identifying a user to a particular session. Sessions automatically expire after 30 minutes.
Why do I need to know this?
Palladium Insurance respects customer concerns and we want you to know why we ask you to opt-in and accept cookies. We want to be clear that accepting cookies does not give us access to your computer or personal information. We value our customer relationships and feel that our customers will benefit from cookies on our website, which enhance the web experience.
How to control and delete cookies
If you wish to restrict or block the cookies which are set by Palladium Insurance, or indeed any other website, you can do this through your browser settings. The “Help” function within your browser should tell you how.
Alternatively, you may wish to visit www.allaboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Please be aware that restricting cookies may impact on the functionality of
Other Important Information
This policy has been developed with the recognition that internet technologies are rapidly evolving. This policy is subject to change and any such changes will be posted on this page. We want you to be aware that Palladium Insurance is not responsible for the content or the privacy policies of websites to which there may be a link.